Onsite Vs. Online Computer Support- Which Is Better?

Many of our day to day activities are dependent on computers. Most people cannot afford to have a malfunctioning computer. And no matter what methods of prevention you do to stop your computer from malfunctioning, it cannot be avoided. When this happens, you have a few choices to either have it repaired through an online computer repair company, by manually hauling the computer into your nearest computer repair shop or having a computer repair technician visit your home.

If you are confused on which methods are better, it is always best to compare the benefits of each type of computer repair saving you money and time.

The most common way to fix a computer involves hauling your computer down to the nearest repair shop this method is the most time consuming and physical constraining. When a computer technician goes to your home or office, this is considered as onsite computer repair. This type of repair is usually best when the issue is a hardware problem since they can personally inspect the malfunctioning parts. The biggest disadvantage is that it is the most costly. The technician has to spend time driving to your home and in some case back to the repair shop and back again, most technicians are charged by the hour so this method would be the most expensive, onsite repairs may take longer for the repair as customers must wait until a technician is available to drive to your home and even longer if the repair requires the computer to be taken back to the office, then finally bring it back home provided that the technician has time to fix it right away or if there are no other customers waiting.

Another disadvantage of onsite computer repair is that you can never be sure if your computer is in the hands of an expert. This is perhaps one of the biggest advantages of an online computer support. Most online computer support companies are strict when it comes to hiring their technicians. To make sure that they provide the best service to their customers, they hire and train their technicians to become experts on Apple, Microsoft, Red Hat Certified, CCNA experts and more. So no matter what computer you have, whether it is a PC or MAC, customers can be sure to get the best service by knowledgeable experts in the computer field.

Online computer support is the most convenient type of computer repair as you don’t have to leave the comforts of your own home to have your computer fixed. Here, you don’t have to manually haul your computer to a computer shop. The computer repair technicians will help you fix your computer remotely or by telephone. Your computer can be fixed instantly even if it’s at out of office times since most of the online computer repairs companies are open 24/7. Depending on the severity of your computer, it can be fixed in a span of five minutes to just a couple of hours- no need to wait for days.

Online computer support technicians will fix your computer through remote support. So you can see what they are doing right before your very eyes. They can also explain the steps they are undergoing which is actually a great advantage for you. You not only get your computer fixed but you also get to learn how to fix it in the future. These technicians would also give you advice on how to prevent future issues.

The cost for online computer support is generally more affordable than having your computer serviced by onsite technicians. The next time you experience a computer issue, go for convenience, practicality and fast service. Get in touch with an online computer support right away and see the difference.

Aericle Source: http://www.articledashboard.com/Article/Onsite-vs--Online-Computer-Support--Which-is-Better-/2567136