Windows 7, the new operating system from Microsoft, has recently launched a beta version. The final version is expected during 2009 and will be a nice and welcome changes entail. There are many review on microsoft windows vista help and support features which is examined it is implemented where necessary. Here some of the best new features of Windows 7.
The new Taskbar
In Windows 7, the taskbar had a new design. There have been well looked at Mac OS X from rival Apple, the taskbar seems suspiciously like the dock in OS X. You can program in the taskbar, drag, and you see a live preview of what is happening in the window area. If you have multiple tabs open in your browser you see live previews of each tab in the browser, and you can if you want to go there directly.
Jump lists
Jump lists are context-sensitive menus that are available for each program in the taskbar. Click the program icon for a list of the most recent or most frequently used tasks. For example, click the icon for configuring internet explorer in windows xp and you see your history or favorites, click the Word icon and you'll see a list of, for example, you recently opened documents.
Aero updates
The Aero user interface was first used in Windows Vista. Windows 7 Aero has a number of updates received. Aero Peek is very similar to Expose, the window manager of Mac OS X. Drag your mouse over the right side of the Taskbar and your active window is transparent, so you can see the desktop. The new Snap feature lets you easily enlarge windows and maximize them to different corners of your screen dragging. Drag a window to the top of your screen and automatically maximized, and drag him to restore to original size. Drag a window to the left or right side of your screen and the window will occupy half of the screen. This way you can easily and quickly align windows side.
Improved search
The search in Windows 7 is improved. You will get suggestions for results as you type, and also contacts, e-mail topics, documents, playlists, music titles and even the names of agencies in the panel searched.
Less pop-ups
One of the most annoying aspects of windows vista help services is undoubtedly the User Account Control (UAC) for almost every action asked for confirmation. Here, Microsoft has done and happy with what Windows 7 will have less pop-ups and the security settings to better adapt.
Device Management
Device Manager in Windows 7 has only 1 screen to all your internal and external devices to manage. Digital cameras, mp3 players, printers, you can see them all back. Click on a device and see the status (battery life, free disk space, etc.) and here you can perform different actions, for example, the device to synchronize and maintain.
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Showing posts with label technical support. Show all posts
Showing posts with label technical support. Show all posts
Thursday, June 11, 2009
Wednesday, May 27, 2009
Online Computer Support
Now-a-days Online Technical support is a range of services providing assistance with technology products such as mobile phones, televisions, computers etc. There are a wide variety of web sites that offer assistance through online. Here we only discuss about online computer support help and it's Support. Many user says that they have very high computer configuration but still they are facing slow slow performance of their computer. there are lost of causes to slow performance of computer like viruses, spyware and malware infection, having a huge temporary files, some hardware bad software and hardware devises driver installation etc.
Many user says that they have very high computer configuration but still they are facing slow slow performance of their computer. there are lost of causes to slow performance
of computer like viruses, spyware and malware infection, having a huge temporary files, some hardware bad software and hardware devises driver installation etc. You should ensure daily basis that your computer is free from any kind of malicious information and malware programs such as adware, spyware, virus and Trojans. If you find any malicious information on you computer then go for virus removal support services.
Some help about how to fix a slow computer and speed up computer performance; if your computer performance slow down you should these below mentioned troubleshooting task:
1. Search for and delete all files "*.tmp"
2. Delete all Internet Explorer temporary files, cookies and browsing histories.
3. Search for all files "temp" Delete the contents of them, do NOT delete the folder.
4. Run Defrag > Start/All Programs/Accessories/System Tools/Disk Defragmenter
5. Run disk cleanup > Start/All Programs/Accessories/ System Tools/Disk cleanup. In this process makes sure your drive is not compressed.
6. You can boot your computer in safe mode (by pressing F8 key during the boot up) and disable unwanted services that may be starting up your computer Operating System.
7. It is important things to Add more physical memory (RAM). While this is certainly an option that costs money, it is by far the best thing you can do to increase computer hardware performance for minimal cost. Adding RAM is the best "bang for the buck" you can do when it comes to improving hardware.
8. If you feel that your computer startup time is too long, then you can prevent programs from running at startup. You can disable those programme which is not need to startup. To prevent program form startup. Click on Start then on RUN and type msconfig. click on the startup tab.
Related News and Articles
Online Computer Support
Remote Technical Support Services
How to get online computer support
Keep in touch with online computer support
Many user says that they have very high computer configuration but still they are facing slow slow performance of their computer. there are lost of causes to slow performance
of computer like viruses, spyware and malware infection, having a huge temporary files, some hardware bad software and hardware devises driver installation etc. You should ensure daily basis that your computer is free from any kind of malicious information and malware programs such as adware, spyware, virus and Trojans. If you find any malicious information on you computer then go for virus removal support services.
Some help about how to fix a slow computer and speed up computer performance; if your computer performance slow down you should these below mentioned troubleshooting task:
1. Search for and delete all files "*.tmp"
2. Delete all Internet Explorer temporary files, cookies and browsing histories.
3. Search for all files "temp" Delete the contents of them, do NOT delete the folder.
4. Run Defrag > Start/All Programs/Accessories/System Tools/Disk Defragmenter
5. Run disk cleanup > Start/All Programs/Accessories/ System Tools/Disk cleanup. In this process makes sure your drive is not compressed.
6. You can boot your computer in safe mode (by pressing F8 key during the boot up) and disable unwanted services that may be starting up your computer Operating System.
7. It is important things to Add more physical memory (RAM). While this is certainly an option that costs money, it is by far the best thing you can do to increase computer hardware performance for minimal cost. Adding RAM is the best "bang for the buck" you can do when it comes to improving hardware.
8. If you feel that your computer startup time is too long, then you can prevent programs from running at startup. You can disable those programme which is not need to startup. To prevent program form startup. Click on Start then on RUN and type msconfig. click on the startup tab.
Related News and Articles
Online Computer Support
Remote Technical Support Services
How to get online computer support
Keep in touch with online computer support
Thursday, May 14, 2009
iYogi Acquires Clean Machine Inc.
Larry Gordon, Founder of Clean Machine appointed as President Global Channel Sales at iYogi
New York, NY, May 11th, 2009 : iYogi, a global direct to consumer and small business remote technical support provider, today announced it’s acquisition of Clean Machine Inc, a provider of remotely administered PC security and performance management services. Clean Machine will operate as a separate brand under the iYogi services umbrella along with the recently lunched Support Dock (www.supportdock.com) and its comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. Larry Gordon, Founder of Clean Machine is appointed as the President of Global Channel Sales for iYogi.
iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.
Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,
"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."
"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses",added Challu.
With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.
"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",said Larry Gordon, the newly appointed President of Global Channel Sales at iYogi.
ABOUT IYOGI
Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra , and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.net.
ABOUT CLEAN MACHINE
Clean Machine Inc. is a NJ-based and incorporated company that helps consumers and small business owners easily manage and protect their computing environments safely and cost effectively. The company is has a unique, powerful and inexpensive PC concierge service. Specifically, each customer is assigned a highly-trained tech concierge who remotely examines their computer system on a scheduled and very secure basis. The PC concierge will immediately fix software-based problems and prevent new threats to the customer's computing environment including offensive pop-ups, browser redirects and slow performance, and then provides a detailed report. Clean Machine's proprietary Radar(TM) technology (Remote Access Detection Audit and Repair) allows its expert technicians to remotely resolve any problems, eliminating the need for customers to go through the frustrating process of speaking with a tech support expert, and still having to do the work themselves. In other words, the Clean Machine PC concierges do it all. For more information on Clean Machine please visit www.pccleanmachine.com.
Friday, July 25, 2008
iYogi Secures $9.5M in Series B Funding Led by SAP Ventures, With Follow-on Investment from Canaan Partners and SVB India Capital Partners
iYogi Secures $9.5M in Series B Funding Led by SAP Ventures, With Follow-on Investment from Canaan Partners and SVB India Capital Partners
iYogi, a Direct-to-Consumer and Small Business Technical Support Provider, Paves the Way for Personal Offshoring to Become India’s Next Success Story
New York, 24 July, 2008: Personal Offshoring, which is driving the next wave of India’s outsourcing success story, got a huge boost today when iYogi - a remote technical support provider from India - raised $ 9.5 million in Series B financing from SAP Ventures, a division of SAP AG, Canaan Partners and SVB India Capital Partners, a venture fund affiliate of Silicon Valley Bank.
“Our focus on the customer experience has helped us achieve a 93 percent satisfaction rate across more than 50,000 customers,” said Uday Challu, CEO of iYogi. “We are delighted to have the support of three terrific investors as we increase our market share and continue to provide the best technical support experience possible for our customers.”
iYogi had previously raised $3.1 million in Series A financing from Canaan Partners and SVB in April of last year. “iYogi is one of the most promising investments for Canaan Partners,” said Alok Mittal, managing director of India at Canaan Partners. “Third-party, vendor-independent technical support is an exciting new service category, witnessing explosive growth. Customers are looking beyond the traditional vendor-provided support to remote channels for better problem resolution, faster service, and greater overall satisfaction. iYogi has created an incredible value proposition and price offering for its customers that is hard to beat.”
About SAP Ventures
SAP Ventures invests in innovative and disruptive software and services companies globally. We pursue opportunities across all stages for outstanding financial return. Our goal is to bring substantial benefit to all parties by facilitating interaction between portfolio companies and SAP and its ecosystem of customers and partners. SAP Ventures has a successful track record of building industry-leading companies by partnering with outstanding entrepreneurs and top-tier venture capital firms since 1996. For more information, visit www.sapventures.com.
The information contained herein is subject to change without notice. iYogi shall not be liable for technical or editorial errors or omissions contained herein.
SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries.
All other product and service names mentioned are the trademarks of their respective companies.
Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
Contact:
Company Name:
iYogi Technical Services Pvt Ltd
Address:
iYogi Inc.
12 Desbrosses Street
3rd Floor
New York, NY 10013
Toll Free no: 1-800-237-3901
Work Number: 1-212-229-0901
F ax Number: 1-888-867-2715
iYogi, a Direct-to-Consumer and Small Business Technical Support Provider, Paves the Way for Personal Offshoring to Become India’s Next Success Story
New York, 24 July, 2008: Personal Offshoring, which is driving the next wave of India’s outsourcing success story, got a huge boost today when iYogi - a remote technical support provider from India - raised $ 9.5 million in Series B financing from SAP Ventures, a division of SAP AG, Canaan Partners and SVB India Capital Partners, a venture fund affiliate of Silicon Valley Bank.
iYogi (www.iyogi.net) delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. The company offers its customers an unlimited, annual service subscription for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware Microsoft Windows operating system, software applications, peripherals and multifunctional devices.
“Personal Offshoring has created new investment opportunities in India with incredible growth potential,” said Doug Higgins, partner at SAP Ventures. “It is very exciting to see companies like iYogi challenging the traditional enterprise-focused offshore-service delivery model by creating a consumer-focused, direct-to-customer personal offshore model. iYogi is one of the fastest-growing companies in this market segment, and we look forward to working with them to create India’s next success story.”“Our focus on the customer experience has helped us achieve a 93 percent satisfaction rate across more than 50,000 customers,” said Uday Challu, CEO of iYogi. “We are delighted to have the support of three terrific investors as we increase our market share and continue to provide the best technical support experience possible for our customers.”
iYogi will use the funds to fuel its expansion into 12 new regions, including the United States, the United Kingdom and Canada, and to increase its delivery of new services including PC recovery, anti-virus/spyware, data back-up and PC optimization.
“As consumer technologies grow in sophistication, consumers will be seeking the kind of home IT support services – including remote services offered by companies such as iYogi – to help them solve their most complex problems,” said Kurt Scherf, vice president and principal analyst, Parks Associates. “In primary research, we found more than one-third of consumers are willing to pay for competent and professional remote support services, and 60% express a strong interest in software solutions – what we refer to as ‘PC Dashboards’ – that automate many basic PC performance enhancement and troubleshooting features, solving many PC-related problems before they even are noticed by end-users.”iYogi had previously raised $3.1 million in Series A financing from Canaan Partners and SVB in April of last year. “iYogi is one of the most promising investments for Canaan Partners,” said Alok Mittal, managing director of India at Canaan Partners. “Third-party, vendor-independent technical support is an exciting new service category, witnessing explosive growth. Customers are looking beyond the traditional vendor-provided support to remote channels for better problem resolution, faster service, and greater overall satisfaction. iYogi has created an incredible value proposition and price offering for its customers that is hard to beat.”
”Several next generation outsourcing companies from India are delivering a range of personal offshoring services for individuals and small businesses in the U.S. including online tutoring, tax preparation, remote executive assistance and research services,” said Suresh Shanmugham, managing director of SVB India Capital Partners, a venture fund affiliate of Silicon Valley Bank. “iYogi has leveraged the technical skills available in India along with process expertise to scale as a global technical support provider for millions faced with increasingly complex technology”.
About SAP Ventures
SAP Ventures invests in innovative and disruptive software and services companies globally. We pursue opportunities across all stages for outstanding financial return. Our goal is to bring substantial benefit to all parties by facilitating interaction between portfolio companies and SAP and its ecosystem of customers and partners. SAP Ventures has a successful track record of building industry-leading companies by partnering with outstanding entrepreneurs and top-tier venture capital firms since 1996. For more information, visit www.sapventures.com.
About Canaan Partners
Canaan Partners is a global venture capital firm specializing in early-stage information technology and life sciences companies. Founded in 1987, Canaan Partners has $2.4 billion capital under management and has invested in more than 240 companies, completed 63 mergers and acquisitions, and brought over 50 companies public. The firm catalyzes the development of innovative mobile, Internet, CleanTech, networking, semiconductor, enterprise software and services, biotechnology and medical technologies to build next-generation market leaders. Canaan was an early investor in Acme Packet (APKT), Aperto Networks, BharatMatrimony.com, Blurb, DoubleClick (DCLK), ID Analytics, Match.com and SuccessFactors, along with dozens of other market-leading companies. Canaan is headquartered in Menlo Park, California and also has offices in Connecticut, India and Israel. For more information visit: www.canaan.com.
SVB India Capital Partners Fund and Silicon Valley Bank
SVB India Capital Partners Fund is a $54 million equity fund that is focused on Indian companies and co-invests across industries and stages with top-tier venture capital firms. Silicon Valley Bank is the premier commercial bank for emerging, growth and mature companies in the technology, life science, private equity and premium wine industries. Founded in 1983 and headquartered in Santa Clara, Calif., the company serves clients around the world through 27 U.S. offices and five international operations. Silicon Valley Bank is a member of global financial services firm SVB Financial Group, with SVB Analytics, SVB Capital, SVB Global and SVB Private Client Services. More information on the company can be found at www.svb.com.
About iYogi
iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support for $119.99 per year, iYogi now boasts more than 50,000 customers. The company employs 450 professionals servicing customers in the U.S., U.K., Canada fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.
SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries. All other product and service names mentioned are the trademarks of their respective companies
Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.The information contained herein is subject to change without notice. iYogi shall not be liable for technical or editorial errors or omissions contained herein.
SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries.
All other product and service names mentioned are the trademarks of their respective companies.
Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
Contact:
Company Name:
iYogi Technical Services Pvt Ltd
Address:
iYogi Inc.
12 Desbrosses Street
3rd Floor
New York, NY 10013
Toll Free no: 1-800-237-3901
Work Number: 1-212-229-0901
F ax Number: 1-888-867-2715
Wednesday, July 2, 2008
It's not Online vista technical services: Windows Server 2008 gets nod from IT
It may look like Windows Online vista technical services . It shares the same code base as Windows Vista Support and Help Services. It even rolls in Vista's first Service Pack. But in terms of customer adoption plans, Windows Server 2008 is no online vista technical services.
A new Computerworld survey shows that 63% of the 403 respondents plan to adopt Microsoft's new server operating system. (You can read This contrasts with the intention of some IT organizations to skip Vista entirely and move directly to Windows 7 on the desktop. According to an of 372 IT professionals conducted by Sanford C. Bernstein in May, companies expect just 26% of their PCs to be running Vista by the beginning of 2011, down from an estimate of nearly 68% of computers based on a similar survey a year ago. "I haven't seen any shadow of Vista being cast over Windows Server 2008," says John Enck, analyst at Gartner Inc. Most industry watchers, in fact, agree that deployment is not a matter of if, but when and where.
IT executives say that for the most part, Windows Server 2008's many new features won't compel them to change their normal refresh schedules to adopt it right away. "It's just an evolutionary step from Server 2003," says Rick Redman, senior IT analyst for the city of Amarillo, Texas.
Jim Thomas, director of IT operations at window manufacturer Pella Corp. in Pella, Iowa, says Microsoft's new virtualization hypervisor, is interesting. But other than that, he says, there's "not a whole lot" that he finds compelling. And Hyper-V is and immature to warrant rushing ahead to convert his 425 Windows servers, he adds. Overall, however, IT decision-makers give the operating system a qualified thumbs up and plan to move to it as part of the normal server refresh cycle, which typically ranges from three to five years. Some customers, for instance, phase in new servers by replacing one-third of their machines each year; others replace all of their servers at once. One can get excellent exchange server support from many reputed companies like microsoft, iyogi etc.
"We're coming at it much more from a normal rollout of an operating system," says Bob Yale, IT principal at The Vanguard Group Inc. in Valley Forge, Pa. Vanguard has about 1,200 Windows servers, most of which are running Windows Server 2003.
Overall, 59% of Computerworld 's survey respondents who said they plan to adopt Windows Server 2008 (WS '08) expect to get started within the next 12 months. More than half -- 55% -- expect to complete the transition within two years. The highest level of interest came from respondents at midsize organizations with 100 to 1,000 employees; 69% of them said they expect to get started within the next 12 months.
Selective service
In most cases, the early adopters are deploying WS '08 selectively in a bid to leverage specific new features in the operating system. While more than half of respondents in our survey said they will follow the usual upgrade schedule, about one in four said they will accelerate adoption for some applications. One in three respondents said that their organizations have a business need for a new feature in WS '08.
Mike Moore, IT principal at Vanguard, says his company has implemented a few WS '08 machines where the new features filled a business need. For instance, Vanguard has servers in place that leverage WS '08's new (NAP) features. "We'd like to extend that further with the more-granular policy servers that Windows Server 2008 provides," he says. But he doesn't expect to get serious about WS '08 rollouts until sometime in 2009. Neither does the city of Amarillo's Redman, who says he'd like to see a base of documentation and best practices before moving forward. "The biggest problem is getting useful Online vista technical services articles out of Microsoft that don't have a lot of marketing hype," he says.
Early adopter Pacific Coast Cos. in Cordova, Calif., upgraded three server-based applications to WS '08 while participating in Microsoft's beta program. The applications, which include an estimator, a design application and a quality-control application, are all hosted using Terminal Online vista technical services and have been stable. Because they're critical, however, administrators perform a preventive reboot every month, just to be safe, says enterprise architect Matt Okuma. But he'd like to see the operating system season a bit before he migrates other applications. "Would I run an SAP portal on Server 2008 right now? Probably not," he says.
Like Vanguard, Pacific Coast plans to selectively deploy WS '08 as a replacement for third-party products. "We don't want a fancy environment for network access protection. We just want to know when someone unauthorized has accessed our network," Okuma says. His organization has also deployed Windows Server 2008's Terminal Online vista technical services , with its ability to publish applications, as a replacement for his Citrix environment, which was hosted by a third party. The new setup saves on licensing and maintenance costs and performs better. "We've offloaded the cost and maintenance of Citrix. That's why we went to Server 2008," Okuma says. It was, he adds, a "no-brainer."
Broader deployments at Pacific Coast will likely start with Active Directory servers, but that's at least a year away. "We'll stick with Server 2003 in the interim," Okuma says.
Virtual possibilities
is probably the most talked about new feature in Server 2008. But with the hypervisor and management tools just emerging from beta, most organizations don't take Hyper-V seriously -- yet. "It's on our watch list, but not on the critical path to our virtualization strategy by any means," says Vanguard's Yale.
"Down the road, I think Microsoft will crush VMware, but they're far behind VMware at this point," says Okuma. He currently has 150 Windows servers, most of which are running virtualized Windows Server 2003 sessions on VMware products. Many of those virtual servers are "Tier 0" virtual machines, where server recovery would be time-consuming. "I would not move them to Hyper-V at this point," Okuma says.
"In 12 to 18 months, [Microsoft] will give VMware a run for their money," says Gartner's Enck. He thinks Microsoft will push Hyper-V into the enterprise through aggressive licensing practices. "It is very good at using the as a tool to shift the base," he says.
VMware also faces a competitive challenge from Microsoft for IT organizations that use more than one hypervisor. The of System Center Virtual Machine Manager, which offers some of the same tools found in VMware's VirtualCenter, will support not only Hyper-V but VMware ESX hypervisors as well when it's released later this year. And support for Xen is planned, according to Microsoft. VMware supports only its own hypervisor.
Right now, management tools are the No. 1 issue when it comes to virtualization, according to IDC. Microsoft's offering is not nearly as complete as VMware's, says Amarillo's Redman. But as it matures and the number of virtual machines under management continues to grow, System Center Virtual Machine Manager's flexibility will be increasingly attractive.
For now, however, most large companies are already committed to VMware. While 62% of large-company respondents in the Computerworld survey said they were using VMware for virtualization, nearly half (45%) of small companies and 29% of midsize companies said they weren't using virtualization at all yet. Gartner estimates that the installed base for virtualization as a percentage of all servers in use is still somewhere around 10%. That leaves plenty of room for Microsoft to move in.
"We think Microsoft will get big chunks of the market" and push out competitors, Enck says, leaving the market with two dominant players: VMware and Microsoft.
Scott Zimmerman, CIO at CenterPoint Properties in Oakbrook, Ill., is using VMware to host six of the real estate development and management company's 25 Windows servers. Zimmerman says he's very interested possibly using Hyper-V. "Is it a viable substitute? We'll want to find out," he says.
The city of Amarillo, with 100 to 150 Windows servers, is just starting to look at virtualization, Redman says. He's interested in Hyper-V but wants to see a broad community of support surrounding it before he'll consider deployment. "With VMware, a lot of people can help," he says.
Chad Mawson, IT manager at law firm Woods & Aitken LLP in Lincoln, Neb. agrees. He says he's seen "bits and pieces" of information on Microsoft's but notes that "there doesn't seem to be any real community base."
Overcoming VMware's entrenched position and customer loyalty won't be easy. "We're probably going to stick with VMware unless there's a huge price differential," Mawson says, noting that his ESX virtual machines are "incredibly stable." VMware isn't cheap, but that doesn't keep him up at night. "We get a good value for our money," he says.
Better living through Active Directory
and group policy are another area where users say even incremental improvements are welcome. Overall, however, the improvements in Active Directory, such as the new read-only domain controller and improved logging for change events, are minimal, says Gartner's Enck. More important improvements, including better integration with Lightweight Directory Online vista technical services or non-Windows Kerberos implementations, aren't there yet.
Microsoft's Ralston counters that WS '08 includes more than 1,800 group policy settings that used to require the creation of custom scripts. "We closed the loop on all of those group policy features that were missing," he says. Microsoft also rolled in tools from its Desktop Standard acquisition, now called Group Policy Preferences, to automate the creation of group policies.
Woods & Aitken deployed a single instance of WS '08 for an Active Directory domain controller in a remote office that needed a new server. Mawson says the system is working fine, but he acknowledges that the deployment was a gamble. "It's more of a test in active use," he says. The enhanced group-policy management features are a step up, and Mawson intends to take full advantage of those features. He'll begin moving to WS '08 immediately but will only migrate as servers come up for their regular replacement, he says.
found the new Active Directory features sufficient to upgrade some servers. "The improvements in the Active Directory Online vista technical services [and] fine-grained password policies are really compelling," says Michael Lebiedzinski, director of infrastructure for the company s Global Wealth Platform. "In the past, different password policies were a driver to separate domains," he says. While the ability to fine-tune password policies drove the firm's adoption of WS '08, enabling domain consolidation was a secondary benefit, he says.
Others say they like the improvements but are in no rush to upgrade servers. "We've had talks about upgrading our Active Directory, but what do we actually gain from it? The risk is higher to go to 2008 than to just stay with 2003 at this point," Okuma says.
Stripping down to the core
Server 2008 offers 19 role-based installations that strip down the operating system to only the components needed to perform a given function, such as DNS. "We removed everything that wasn't needed for those roles. No .Net Framework, no Media Player, not even a GUI," says Microsoft's Ralston.
Redman thinks that the Server Core roles such as Active Directory and DNS server configurations will be particularly useful for remote sites. "A stripped-down operating system has less of a footprint for viruses, etc.," he says. Still, he's not going to put them in ahead of the normal refresh cycle.
Some of the roles fall in areas where Linux has been a popular alternative, but Gartner's Enck doesn't think WS '08 is a Linux-killer. Server Core is limited to a few specific roles, making it less flexible than Linux, he says. And while Server Core versions are easier to administer and are more secure than full-blown Windows Server installations because of the smaller footprint, there's no clear cost benefit to moving off of Linux. However, Server Core could blunt further advances by Linux into the enterprise for those role-based Online vista technical services it does support, he says.
Internet Information Server
part of WS '08, offers more security features. Like the rest of the operating system, IIS has been componentized. There are more than 40 different pieces that can be installed to build a Web server, says Ralston. IIS 7 includes many security improvements, he adds. For example, a remote procedure call can't write to the registry or file system anymore because the security token for the account it runs under no longer has those privileges baked in.
IIS 7 is the most interesting part of Server 2008 for Zimmerman at CenterPoint Properties. "All of our applications are Web-based, so we like to keep current," he says. He points to improvements in streaming-media capabilities and in how IIS interacts with Active Server Pages, as well as the ease with which WS '08 can propagate configuration updates to Web server farms, as compelling reasons to upgrade.
It's not, however, compelling enough to make an IIS migration a top priority. "We don't have the time and project plan to focus on Windows Server 2008 right now," Zimmerman says. For now, he will continue to deploy Windows Server 2003 as needed and gradually begin upgrading later this year, starting with noncritical servers, he says.
SP2: The new SP1
While it's typical for organizations to wait for the first service pack before deploying a new operating system from Microsoft, in Computerworld 's survey, just over a third of respondents said they'd wait for the next service pack before deploying WS '08. Small companies were the most cautious.
One reason may be the perception that WS '08 has already had its first service pack, since Microsoft rolled up Vista's SP1 into the initial release of the product. Indeed, Microsoft has announced that the first true service pack for WS '08 will be labeled "SP2."
But while Vista and WS '08 do share a common code base, the server OS is far more modular and has many features that aren't part of Vista. At best, Vista SP1 was a partial service pack for WS '08. "SP2 is the old SP1," says Vanguard's Moore. "I'm not convinced that they've fixed all of the quality issues. We'll wait until SP2." Vanguard will begin a gradual rollout only when SP2 finally ships, he says.
Pacific Coast's Okuma is also cautious. "Our organization will definitely wait" for SP2, he says.
But that's not stopping Mawson at Woods & Aitken. SP1 "was already integrated into Server 2008, so that didn't play into the decision for us," he says, adding that he has seen no crashes so far with his test server.
Zimmerman currently has WS '08 running on a test machine. "We like it," he says but notes that he'll wait for the next service pack. "We kind of hang out until [SP2 ships], unless there's some overwhelming argument that it's stable," he adds.
"Sometime after SP2 comes out, we will start to look at rolling through a refresh," says Moore. He expects to start sometime next year. The rollout will require six months of planning and 12 to 18 months to complete.
Perhaps the biggest reason why SP2 doesn't matter is that the update is likely to arrive before many organizations can initiate major deployments. Redman says SP2 is important but not a concern on his planning horizon: "By the time we get around to [deploying Windows Server], there usually is [a service pack]." The real bottleneck, he says, is evaluation and planning time. "It could take us six months to a year to finish looking at the features, play with them and see what it will buy us," he says.
http://www.foxriverantiques.com/
Source : reseller.co.nz/reseller.nsf/feat/D73057162C06DBE5CC257478007F80F4
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A new Computerworld survey shows that 63% of the 403 respondents plan to adopt Microsoft's new server operating system. (You can read This contrasts with the intention of some IT organizations to skip Vista entirely and move directly to Windows 7 on the desktop. According to an of 372 IT professionals conducted by Sanford C. Bernstein in May, companies expect just 26% of their PCs to be running Vista by the beginning of 2011, down from an estimate of nearly 68% of computers based on a similar survey a year ago. "I haven't seen any shadow of Vista being cast over Windows Server 2008," says John Enck, analyst at Gartner Inc. Most industry watchers, in fact, agree that deployment is not a matter of if, but when and where.
IT executives say that for the most part, Windows Server 2008's many new features won't compel them to change their normal refresh schedules to adopt it right away. "It's just an evolutionary step from Server 2003," says Rick Redman, senior IT analyst for the city of Amarillo, Texas.
Jim Thomas, director of IT operations at window manufacturer Pella Corp. in Pella, Iowa, says Microsoft's new virtualization hypervisor, is interesting. But other than that, he says, there's "not a whole lot" that he finds compelling. And Hyper-V is and immature to warrant rushing ahead to convert his 425 Windows servers, he adds. Overall, however, IT decision-makers give the operating system a qualified thumbs up and plan to move to it as part of the normal server refresh cycle, which typically ranges from three to five years. Some customers, for instance, phase in new servers by replacing one-third of their machines each year; others replace all of their servers at once. One can get excellent exchange server support from many reputed companies like microsoft, iyogi etc.
"We're coming at it much more from a normal rollout of an operating system," says Bob Yale, IT principal at The Vanguard Group Inc. in Valley Forge, Pa. Vanguard has about 1,200 Windows servers, most of which are running Windows Server 2003.
Overall, 59% of Computerworld 's survey respondents who said they plan to adopt Windows Server 2008 (WS '08) expect to get started within the next 12 months. More than half -- 55% -- expect to complete the transition within two years. The highest level of interest came from respondents at midsize organizations with 100 to 1,000 employees; 69% of them said they expect to get started within the next 12 months.
Selective service
In most cases, the early adopters are deploying WS '08 selectively in a bid to leverage specific new features in the operating system. While more than half of respondents in our survey said they will follow the usual upgrade schedule, about one in four said they will accelerate adoption for some applications. One in three respondents said that their organizations have a business need for a new feature in WS '08.
Mike Moore, IT principal at Vanguard, says his company has implemented a few WS '08 machines where the new features filled a business need. For instance, Vanguard has servers in place that leverage WS '08's new (NAP) features. "We'd like to extend that further with the more-granular policy servers that Windows Server 2008 provides," he says. But he doesn't expect to get serious about WS '08 rollouts until sometime in 2009. Neither does the city of Amarillo's Redman, who says he'd like to see a base of documentation and best practices before moving forward. "The biggest problem is getting useful Online vista technical services articles out of Microsoft that don't have a lot of marketing hype," he says.
But Ward Ralston, senior windows vista support services product manager for Windows Server 2008, argues that plenty of resources exist today. He points to the as examples. Redman expects to begin migrating to WS '08 within a year. For now, however, he'll stick with Server 2003 when the need for new servers arises. While it's not hard to install the new operating system, it's quite a bit of work to load the fixes and patches and deal with Online vista technical services support, he says. "If this one is working, why break it? We have 1,500 other things to do," he notes.
Early adopter Pacific Coast Cos. in Cordova, Calif., upgraded three server-based applications to WS '08 while participating in Microsoft's beta program. The applications, which include an estimator, a design application and a quality-control application, are all hosted using Terminal Online vista technical services and have been stable. Because they're critical, however, administrators perform a preventive reboot every month, just to be safe, says enterprise architect Matt Okuma. But he'd like to see the operating system season a bit before he migrates other applications. "Would I run an SAP portal on Server 2008 right now? Probably not," he says.
Like Vanguard, Pacific Coast plans to selectively deploy WS '08 as a replacement for third-party products. "We don't want a fancy environment for network access protection. We just want to know when someone unauthorized has accessed our network," Okuma says. His organization has also deployed Windows Server 2008's Terminal Online vista technical services , with its ability to publish applications, as a replacement for his Citrix environment, which was hosted by a third party. The new setup saves on licensing and maintenance costs and performs better. "We've offloaded the cost and maintenance of Citrix. That's why we went to Server 2008," Okuma says. It was, he adds, a "no-brainer."
Broader deployments at Pacific Coast will likely start with Active Directory servers, but that's at least a year away. "We'll stick with Server 2003 in the interim," Okuma says.
Virtual possibilities
is probably the most talked about new feature in Server 2008. But with the hypervisor and management tools just emerging from beta, most organizations don't take Hyper-V seriously -- yet. "It's on our watch list, but not on the critical path to our virtualization strategy by any means," says Vanguard's Yale.
"Down the road, I think Microsoft will crush VMware, but they're far behind VMware at this point," says Okuma. He currently has 150 Windows servers, most of which are running virtualized Windows Server 2003 sessions on VMware products. Many of those virtual servers are "Tier 0" virtual machines, where server recovery would be time-consuming. "I would not move them to Hyper-V at this point," Okuma says.
"In 12 to 18 months, [Microsoft] will give VMware a run for their money," says Gartner's Enck. He thinks Microsoft will push Hyper-V into the enterprise through aggressive licensing practices. "It is very good at using the as a tool to shift the base," he says.
VMware also faces a competitive challenge from Microsoft for IT organizations that use more than one hypervisor. The of System Center Virtual Machine Manager, which offers some of the same tools found in VMware's VirtualCenter, will support not only Hyper-V but VMware ESX hypervisors as well when it's released later this year. And support for Xen is planned, according to Microsoft. VMware supports only its own hypervisor.
Right now, management tools are the No. 1 issue when it comes to virtualization, according to IDC. Microsoft's offering is not nearly as complete as VMware's, says Amarillo's Redman. But as it matures and the number of virtual machines under management continues to grow, System Center Virtual Machine Manager's flexibility will be increasingly attractive.
For now, however, most large companies are already committed to VMware. While 62% of large-company respondents in the Computerworld survey said they were using VMware for virtualization, nearly half (45%) of small companies and 29% of midsize companies said they weren't using virtualization at all yet. Gartner estimates that the installed base for virtualization as a percentage of all servers in use is still somewhere around 10%. That leaves plenty of room for Microsoft to move in.
"We think Microsoft will get big chunks of the market" and push out competitors, Enck says, leaving the market with two dominant players: VMware and Microsoft.
Scott Zimmerman, CIO at CenterPoint Properties in Oakbrook, Ill., is using VMware to host six of the real estate development and management company's 25 Windows servers. Zimmerman says he's very interested possibly using Hyper-V. "Is it a viable substitute? We'll want to find out," he says.
The city of Amarillo, with 100 to 150 Windows servers, is just starting to look at virtualization, Redman says. He's interested in Hyper-V but wants to see a broad community of support surrounding it before he'll consider deployment. "With VMware, a lot of people can help," he says.
Chad Mawson, IT manager at law firm Woods & Aitken LLP in Lincoln, Neb. agrees. He says he's seen "bits and pieces" of information on Microsoft's but notes that "there doesn't seem to be any real community base."
Overcoming VMware's entrenched position and customer loyalty won't be easy. "We're probably going to stick with VMware unless there's a huge price differential," Mawson says, noting that his ESX virtual machines are "incredibly stable." VMware isn't cheap, but that doesn't keep him up at night. "We get a good value for our money," he says.
Better living through Active Directory
and group policy are another area where users say even incremental improvements are welcome. Overall, however, the improvements in Active Directory, such as the new read-only domain controller and improved logging for change events, are minimal, says Gartner's Enck. More important improvements, including better integration with Lightweight Directory Online vista technical services or non-Windows Kerberos implementations, aren't there yet.
Microsoft's Ralston counters that WS '08 includes more than 1,800 group policy settings that used to require the creation of custom scripts. "We closed the loop on all of those group policy features that were missing," he says. Microsoft also rolled in tools from its Desktop Standard acquisition, now called Group Policy Preferences, to automate the creation of group policies.
Woods & Aitken deployed a single instance of WS '08 for an Active Directory domain controller in a remote office that needed a new server. Mawson says the system is working fine, but he acknowledges that the deployment was a gamble. "It's more of a test in active use," he says. The enhanced group-policy management features are a step up, and Mawson intends to take full advantage of those features. He'll begin moving to WS '08 immediately but will only migrate as servers come up for their regular replacement, he says.
found the new Active Directory features sufficient to upgrade some servers. "The improvements in the Active Directory Online vista technical services [and] fine-grained password policies are really compelling," says Michael Lebiedzinski, director of infrastructure for the company s Global Wealth Platform. "In the past, different password policies were a driver to separate domains," he says. While the ability to fine-tune password policies drove the firm's adoption of WS '08, enabling domain consolidation was a secondary benefit, he says.
Others say they like the improvements but are in no rush to upgrade servers. "We've had talks about upgrading our Active Directory, but what do we actually gain from it? The risk is higher to go to 2008 than to just stay with 2003 at this point," Okuma says.
Stripping down to the core
Server 2008 offers 19 role-based installations that strip down the operating system to only the components needed to perform a given function, such as DNS. "We removed everything that wasn't needed for those roles. No .Net Framework, no Media Player, not even a GUI," says Microsoft's Ralston.
Redman thinks that the Server Core roles such as Active Directory and DNS server configurations will be particularly useful for remote sites. "A stripped-down operating system has less of a footprint for viruses, etc.," he says. Still, he's not going to put them in ahead of the normal refresh cycle.
Some of the roles fall in areas where Linux has been a popular alternative, but Gartner's Enck doesn't think WS '08 is a Linux-killer. Server Core is limited to a few specific roles, making it less flexible than Linux, he says. And while Server Core versions are easier to administer and are more secure than full-blown Windows Server installations because of the smaller footprint, there's no clear cost benefit to moving off of Linux. However, Server Core could blunt further advances by Linux into the enterprise for those role-based Online vista technical services it does support, he says.
Internet Information Server
part of WS '08, offers more security features. Like the rest of the operating system, IIS has been componentized. There are more than 40 different pieces that can be installed to build a Web server, says Ralston. IIS 7 includes many security improvements, he adds. For example, a remote procedure call can't write to the registry or file system anymore because the security token for the account it runs under no longer has those privileges baked in.
IIS 7 is the most interesting part of Server 2008 for Zimmerman at CenterPoint Properties. "All of our applications are Web-based, so we like to keep current," he says. He points to improvements in streaming-media capabilities and in how IIS interacts with Active Server Pages, as well as the ease with which WS '08 can propagate configuration updates to Web server farms, as compelling reasons to upgrade.
It's not, however, compelling enough to make an IIS migration a top priority. "We don't have the time and project plan to focus on Windows Server 2008 right now," Zimmerman says. For now, he will continue to deploy Windows Server 2003 as needed and gradually begin upgrading later this year, starting with noncritical servers, he says.
SP2: The new SP1
While it's typical for organizations to wait for the first service pack before deploying a new operating system from Microsoft, in Computerworld 's survey, just over a third of respondents said they'd wait for the next service pack before deploying WS '08. Small companies were the most cautious.
One reason may be the perception that WS '08 has already had its first service pack, since Microsoft rolled up Vista's SP1 into the initial release of the product. Indeed, Microsoft has announced that the first true service pack for WS '08 will be labeled "SP2."
But while Vista and WS '08 do share a common code base, the server OS is far more modular and has many features that aren't part of Vista. At best, Vista SP1 was a partial service pack for WS '08. "SP2 is the old SP1," says Vanguard's Moore. "I'm not convinced that they've fixed all of the quality issues. We'll wait until SP2." Vanguard will begin a gradual rollout only when SP2 finally ships, he says.
Pacific Coast's Okuma is also cautious. "Our organization will definitely wait" for SP2, he says.
But that's not stopping Mawson at Woods & Aitken. SP1 "was already integrated into Server 2008, so that didn't play into the decision for us," he says, adding that he has seen no crashes so far with his test server.
Zimmerman currently has WS '08 running on a test machine. "We like it," he says but notes that he'll wait for the next service pack. "We kind of hang out until [SP2 ships], unless there's some overwhelming argument that it's stable," he adds.
"Sometime after SP2 comes out, we will start to look at rolling through a refresh," says Moore. He expects to start sometime next year. The rollout will require six months of planning and 12 to 18 months to complete.
Perhaps the biggest reason why SP2 doesn't matter is that the update is likely to arrive before many organizations can initiate major deployments. Redman says SP2 is important but not a concern on his planning horizon: "By the time we get around to [deploying Windows Server], there usually is [a service pack]." The real bottleneck, he says, is evaluation and planning time. "It could take us six months to a year to finish looking at the features, play with them and see what it will buy us," he says.
http://www.foxriverantiques.com/
Source : reseller.co.nz/reseller.nsf/feat/D73057162C06DBE5CC257478007F80F4
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Tuesday, July 1, 2008
StarHub to Introduce Asia's First online Windows tech services
StarHub today announced Asia's first integrated instant messaging (IM) mobile client that allows mobile customers to access two leading IM services - Windows Live Messenger and Yahoo! Messenger - on their mobile phones.
Available later in June 2008, Chat Anywhere will be offered as a value-added service to StarHub Mobile post-paid customers for an affordable monthly flat fee of S$5.35. There will be no additional data usage charges for the use of the service.
With StarHub's Chat Anywhere service, customers will soon be able to enjoy real-time, unlimited access to their existing IM accounts on Windows Live Messenger and Yahoo! Messenger from their mobile devices. It delivers a similar user experience of the online Windows tech services Live Messenger and Yahoo! Messenger, with the added benefit of the freedom to chat with their Windows Vista Support and Help Services contacts anywhere, anytime.
Mr Anil Nihalani, Head of Mobile Services, StarHub, said: "IM services are very popular among our customers, who use the service to keep in touch with their contacts from home, at the workplace, and increasingly, would like to do so on the go. With this new service, we are excited to bring the desktop IM experience to the mobile phone. It will have a familiar user experience, enabling our customers to instantly use the service to keep in touch with their contacts throughout the day, regardless of where they are. The best part is, of course, StarHub's deterministic, peace-of-mind pricing for our mobile data products. With this service, you get unlimited chatting with your IM contacts from your mobile phone without incurring any additional data usage charges."
Chat Anywhere works on a wide range of handsets that are capable of running Java applications. The application can be downloaded and installed in the mobile device for direct access from the handset.
Source : hardwarezone.com/news/view.php?id=10895&cid=9
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