Remote Computer Support - A New Standard of Computer Repair

In today's computing world, remote computer support is gaining popularity and undoubtedly, it is here to stay. It is now proven to be the new standard of computer repair for such systems as desktops, notebooks, servers, and connected devices.

The complexity and sophistication of today's technology have finally advanced the way computer service and support are delivered to end-users. Gone are the days whereby if your computer experienced technical issues, you would disconnect it and haul it over to a repair shop down the street where you would be promised to return for a pickup in about 48 to 72 hours, assuming no hardware replacement was needed. But today, that same computer issues can be resolved in about 1 to 3 hours or less via remote computer support accessible 24x7. You no longer need to haul your computer over to a repair shop, rather, computer repair comes to you. That's the "beauty" of today's technology that you and I are privileged to experience!

Remote Computer Support providers can help you troubleshoot and fix your computer problems such as software errors, blue screen of death, boot up errors, slow computers, slow internet connection, system crashes, outdated device drivers, low virtual memory notifications, virus-spyware issues, web browser related issues, browser hijacks, and much more. Also, they can assist with wireless network setup and support, pc tune-up, computer optimization, online data backup, e-mail setup and support, expert software install, virus-spyware removal, windows 7 upgrade advisement, Microsoft windows and office support.

How Remote Computer Support Works!
o You Call the support provider's service center via toll free number
o Your assigned support expert will Connect to your computer via secure internet access
o Your support expert will complete the Service and ensure that your computer is working well again

Read more: http://goo.gl/Zjskf

USB problems, now what?

Many people had ever face: USB problems. Well, below you can read it and how to resolve this problem.

USB Problems
The two main causes:

* 1. The installation of a USB device is done in the wrong order. Unlike with non-USB devices you connect USB peripherals to your computer first and then the software / drivers installed. A reinstalling solves the problem.
* 2. There is something wrong with your USB setup. The USB host or one of the USB devices do not comply fully with the USB standard.


The first question you should ask is: is the after installing a USB device, or was the problem that even if present? If the answer to this question: this only arose after installing a USB device, then I refer you to another piece from this article. Were there previously even though problems with USB peripherals, runing the following mentioned methods will help resolve this computer problems

Note: You must be logged in with an administrator account to hardware settings.

Problems after installation
1. If other USB devices, including a USB hub connected to your computer, delete it. Then close the USB device that you want to install directly to a USB port on your computer and run the installation. When the is successful now is probably the problem that the bandwidth of energy is too high or too low. If the installation fails, go to step 2.

Solutions:

* Connect all USB devices. Go to Device Manager (make a right-click My Computer, choose Properties, Hardware tab, take it and click the Device Manager button). Press + to USB controllers, create a right-click USB Root, choose Properties, take the Power Management tab and uncheck "Allow the computer to turn off this device to save power. Apply this also in other present-head USB hubs in Device Manager.
* If you use a USB hub and / or a USB device without its own power supply, connect the device to install the hub, but on a free USB port.

2. If the install is the only device connected USB device, but the computer installation still fails, turn the device on and off. Restart the computer or try the software for the device to install. Also you must check whether you have the latest firmware of the device. Does it yet, go to Step 3.

3. There may be a compatibilities problem with other USB hardware.

Solutions:

* Remove all other USB devices. And make them one by one again to find out which device is causing the problem. If you've found the device, uninstall and then reinstall this device.
* If the problem persists, restart the computer in Safe Mode. Research in Device Manager for unknown devices and / or duplicate entries of the same device. Remove everything that looks suspicious. As long as the deleted devices but are called genuine devices, Windows will restart it to reinstall.
* Finally, you might have accidentally used the wrong cable to connect the USB device. Use the cable provided with the USB device.
* Will the device or on another system? And have you tried all the above points, then the problem may still have to install to connect your new USB device. See also the next section solutions.


USB installation problem
If you have had problems with USB devices before you install a new device, you can do following things to troubleshoot the problem.

I. USB is only supported by Windows 98/ME/2000 and XP. Not by Windows 95 and NT.

II. Make sure that Microsoft Windows Xp or Windows has the latest updates.

III. Check in Device Manager or a USB host device is present. If the host device unknown, try to reinstall. Is there any USB host device present, then probably the BIOS settings for USB are not correct or is outdated BIOS version.

IV. If the Host is present but not functioning properly, can and that it is a known problem on the USB setup in combination with, for example former VIA chips or AMD motherboard. If you stil face any problems then avail online computer help

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What is a netbook?

A product that we see more and more lately, and the use of which in 2009 will probably exponentially, a notebook. A notebook or mini laptop is also mentioned. In this article we will go in what is a notebook, the specifications and you should look at during purchase of a laptop or notebook. As we in the introduction to this article already written, a notebook is a mini laptop. A notebook is designed to be easily moved. Not only is it lighter than a normal laptop, it is also smaller than a regular laptop. Moreover, a notebook price technically also a lot cheaper. Where a laptop in many cases very powerful hardware, this is in a notebook is not required. It is in a notebook is not for the strong performance, but to take it easy so that also worked on it.

A notebook is mainly used to work when you are not home or office is. Activities covered are e-mail, word processing, spreadsheet preparation and internet. An important function of a netbook is the ability to connect to the Internet (Wifi / LAN). For major applications a notebook is clearly not suitable. There are few opportunities for additional software.

We will now focus on different parts of the notebook, which are substantially different from an ordinary laptop.

* The display. A normal laptop is usually a screen of 15 "to 19" inches. The display in a netbook is usually between 7 and 12 "inch.
* The weight. Where a regular laptop is a few pounds, the weight of a netbook always around 1 kilo. Easy to take so.
* Shockproof hard drive. A notebook is a different type of hard drive used, one more shock resistant than a normal hard drive.
* Alternating system. Ordinary laptops have mostly standard Windows installed, but notebooks, there is a greater variation in the windows operating systems which has came of the ages with Windows 7. Thus there is relatively more Linux installed.
* No CD / DVD player. There is no entry for CD-ROMs, CD's or DVD's in a notebook. Therefore, it is so often difficult to install additional software.

Probably the main point where you should look at buying a notebook is the battery life. As a netbook / mini laptop designed to take on and to make them work, it is important that the battery will last long. Because of relatively cheap hardware used in a notebook, and this also applies to batteries, there are many models on the market whose battery that is only 2 hours. It is important to advance this view, for you will regret.

Besides the battery life you can just look at the windows operating system of the notebook that you may want to buy. Few people have experience with Linux, and if you think this effort to go, you should opt for an alternative with another operating system.

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Windows 7: The best new features

Windows 7, the new operating system from Microsoft, has recently launched a beta version. The final version is expected during 2009 and will be a nice and welcome changes entail. There are many review on microsoft windows vista help and support features which is examined it is implemented where necessary. Here some of the best new features of Windows 7.

The new Taskbar
In Windows 7, the taskbar had a new design. There have been well looked at Mac OS X from rival Apple, the taskbar seems suspiciously like the dock in OS X. You can program in the taskbar, drag, and you see a live preview of what is happening in the window area. If you have multiple tabs open in your browser you see live previews of each tab in the browser, and you can if you want to go there directly.

Jump lists
Jump lists are context-sensitive menus that are available for each program in the taskbar. Click the program icon for a list of the most recent or most frequently used tasks. For example, click the icon for configuring internet explorer in windows xp and you see your history or favorites, click the Word icon and you'll see a list of, for example, you recently opened documents.

Aero updates
The Aero user interface was first used in Windows Vista. Windows 7 Aero has a number of updates received. Aero Peek is very similar to Expose, the window manager of Mac OS X. Drag your mouse over the right side of the Taskbar and your active window is transparent, so you can see the desktop. The new Snap feature lets you easily enlarge windows and maximize them to different corners of your screen dragging. Drag a window to the top of your screen and automatically maximized, and drag him to restore to original size. Drag a window to the left or right side of your screen and the window will occupy half of the screen. This way you can easily and quickly align windows side.

Improved search
The search in Windows 7 is improved. You will get suggestions for results as you type, and also contacts, e-mail topics, documents, playlists, music titles and even the names of agencies in the panel searched.

Less pop-ups
One of the most annoying aspects of windows vista help services is undoubtedly the User Account Control (UAC) for almost every action asked for confirmation. Here, Microsoft has done and happy with what Windows 7 will have less pop-ups and the security settings to better adapt.

Device Management
Device Manager in Windows 7 has only 1 screen to all your internal and external devices to manage. Digital cameras, mp3 players, printers, you can see them all back. Click on a device and see the status (battery life, free disk space, etc.) and here you can perform different actions, for example, the device to synchronize and maintain.

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Vista or Xp ? Which is faster ?

How to make your computer booting fast?

Although there are lots of software available to manage your startup and make your operating system booting fast, however you can use the windows native tool for managing startup program named 'msconfig'. It is more powerful utilities itself. this is sufficient for most computer user's needs. Windows Vista Support has done away with this tool and instead has replace it's startup programs manager with a more powerful tool built into Windows Defender.

To Access the Windows startup follow these steps:
1. Open Control Panel.
2. Click on Performance Information and Tools.
3. Click on Manage Startup Programs.

Another way to speed up your microsoft operating system booting process, is changing some windows registry settings. Boot defrag speeds up the startup process by placing the boot files next to each other. Some users may have this enabled already by default, but some have also noted that this is not the case after they had upgraded Windows. Ensure that you run a backup of your registry before making any changes.

To enable this process:

1. Go to "Start–>Run", type "regedit" in the box and hit enter.

2. Navigate to "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Dfrg\BootOptimizeFunction”

3. Select "Enable" from the list on the right.

4. Right on it and select "Modify".

5. Change the value to "Y" to enable and "N" to disable.

6. Reboot your computer.

Changing some velue in booting file will also help to increasing booting time. Follow the following steps:

1. Open notepad.exe, type "del c:\windows\prefetch\ntosboot-*.* /q" (without the quotes) & save as "ntosboot.bat" in c:\

2. From the Start menu, select "Run…" & type "gpedit.msc".

3. Double click "Windows Settings" under "Computer Configuration" and double click again on "Shutdown" in the right window.

4. In the new window, click "add", "Browse", locate your "ntosboot.bat" file & click "Open".

5. Click "OK", "Apply" & "OK" once again to exit.

6. From the Start menu, select "Run…" & type "devmgmt.msc".

7. Double click on "IDE ATA/ATAPI controllers"

8. Right click on "Primary IDE Channel" and select "Properties".

9. Select the "Advanced Settings" tab then on the device or 1 that doesn’t have 'device type' greyed out select 'none' instead of 'autodetect' & click "OK".

10. Right click on "Secondary IDE channel", select "Properties" and repeat step 9.

11. Reboot your computer and you can see the difference

Still if you are not able to do, just login at :
http://www.iyogi.net/tech-support.html

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Online Computer Support

Now-a-days Online Technical support is a range of services providing assistance with technology products such as mobile phones, televisions, computers etc. There are a wide variety of web sites that offer assistance through online. Here we only discuss about online computer support help and it's Support. Many user says that they have very high computer configuration but still they are facing slow slow performance of their computer. there are lost of causes to slow performance of computer like viruses, spyware and malware infection, having a huge temporary files, some hardware bad software and hardware devises driver installation etc.

Many user says that they have very high computer configuration but still they are facing slow slow performance of their computer. there are lost of causes to slow performance
of computer like viruses, spyware and malware infection, having a huge temporary files, some hardware bad software and hardware devises driver installation etc. You should ensure daily basis that your computer is free from any kind of malicious information and malware programs such as adware, spyware, virus and Trojans. If you find any malicious information on you computer then go for virus removal support services.

Some help about how to fix a slow computer and speed up computer performance; if your computer performance slow down you should these below mentioned troubleshooting task:

1. Search for and delete all files "*.tmp"

2. Delete all Internet Explorer temporary files, cookies and browsing histories.

3. Search for all files "temp" Delete the contents of them, do NOT delete the folder.

4. Run Defrag > Start/All Programs/Accessories/System Tools/Disk Defragmenter

5. Run disk cleanup > Start/All Programs/Accessories/ System Tools/Disk cleanup. In this process makes sure your drive is not compressed.

6. You can boot your computer in safe mode (by pressing F8 key during the boot up) and disable unwanted services that may be starting up your computer Operating System.

7. It is important things to Add more physical memory (RAM). While this is certainly an option that costs money, it is by far the best thing you can do to increase computer hardware performance for minimal cost. Adding RAM is the best "bang for the buck" you can do when it comes to improving hardware.

8. If you feel that your computer startup time is too long, then you can prevent programs from running at startup. You can disable those programme which is not need to startup. To prevent program form startup. Click on Start then on RUN and type msconfig. click on the startup tab.

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iYogi Acquires Clean Machine Inc.

Larry Gordon, Founder of Clean Machine appointed as President Global Channel Sales at iYogi

New York, NY, May 11th, 2009 : iYogi, a global direct to consumer and small business remote technical support provider, today announced it’s acquisition of Clean Machine Inc, a provider of remotely administered PC security and performance management services. Clean Machine will operate as a separate brand under the iYogi services umbrella along with the recently lunched Support Dock (www.supportdock.com) and its comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. Larry Gordon, Founder of Clean Machine is appointed as the President of Global Channel Sales for iYogi.

iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.
Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,

"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."

"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses",

added Challu.

With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.

"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",

said Larry Gordon, the newly appointed President of Global Channel Sales at iYogi.

ABOUT IYOGI

Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra , and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.net.

ABOUT CLEAN MACHINE

Clean Machine Inc. is a NJ-based and incorporated company that helps consumers and small business owners easily manage and protect their computing environments safely and cost effectively. The company is has a unique, powerful and inexpensive PC concierge service. Specifically, each customer is assigned a highly-trained tech concierge who remotely examines their computer system on a scheduled and very secure basis. The PC concierge will immediately fix software-based problems and prevent new threats to the customer's computing environment including offensive pop-ups, browser redirects and slow performance, and then provides a detailed report. Clean Machine's proprietary Radar(TM) technology (Remote Access Detection Audit and Repair) allows its expert technicians to remotely resolve any problems, eliminating the need for customers to go through the frustrating process of speaking with a tech support expert, and still having to do the work themselves. In other words, the Clean Machine PC concierges do it all. For more information on Clean Machine please visit www.pccleanmachine.com.

iYogi Announces Launch of Monitoring and Performance Tool For SMBs

iYogi – a leading provider of technical support services with horizons in the US, UK, Canada and Australia – today announced the launch of its exclusive server monitoring tools for small businesses. The new product offers integrated technology solutions to surmount the users’ unique IT support requirements thereby enabling them to derive and share information, data, enable network performance analysis, and security trends critical to plan and mana ge their set of servers – 24x7.

Uday Challu, iYogi’s CEO commented, “Holding a significant niche for itself in the computer support industry, iYogi has always known to be on the forefront of adapting breakthrough technology to exceed customer service expectations. This time we have developed a tool offering value-add functionality which will help small business customers maximize the business outcomes of IT.”

iYogi’s monitoring tool provides real time observation and monitoring solutions to ensure more robust and reliable IT support and infrastructure for small buinesses. Small Business owners also get a comprehensive assesment of their IT environment to meet technology needs with the scalability for future growth and create preventative measures based on quick analysis of network device alerts, pre-failure indicators, performance benchmark and security issues.

The new Monitoring and performance tool will provide small business with the opportunity to test all technical and non-technical aspects of their servers and help them to strengthen overall IT infrastructure. The array of services will include: Patch Management, Security Auditing, Site Inventory, Real Time Alerting Script Based Management, and Rights Management Services for all critical server issues.

“Irrespective of the business being small or large, when the consumer chooses iYogi, he leverages the potential of an elite taskforce of Microsoft Certified System Engineers and Cisco Certified Network Associates, ready to service their critical assets, using the most advanced network asset tracking and Performance monitoring”, adds Challu.

Another factor where the Company aims to distinguish itself from its competitors is product pricing. Embracing the concept of service quality, iYogi offers competitively priced technical support services at no-haggle, low prices.

As for its small business support, the Company has integrated its exclusive Monitoring and Alerting Services under one price umbrella of just $480 annually. per server i.e. $49.99 per month. The price is certainly hard to find anywhere else.

For more information on iYogi Small Business Support, visit http://www.iyogibusiness.com/

Contact Details:
Company Name: iYogi Technical Services Pvt Ltd
Address: iYogi Inc.
12 Desbrosses Street
3rd Floor
New York, NY 10013
Toll Free no:1-800-237-3901
Work Number: 1-212-229-0901
Fax Number: 1-888-867-2715
E-Mail: awadhesh.singh@iyogi.net

Protect Themselves from Online Threats

CARLISLE, Pa., April 2, 2008, 2008 /PRNewswire via COMTEX/ -- Newly-formed Internet safety software company CyberPatrol, LLC today announced it has acquired the CyberPatrol parental control software product, from security vendor Websense, Inc. (Nasdaq: WBSN). The newly-formed company was founded by former executives of PestPatrol, a provider of antispyware support services common among computer enthusiasts solutions, and is dedicated to delivering on the promise of safe computing for all ages.

"The problem of online predators, from pedophiles to child pornographers to cyber-bullies, is getting worse," said CyberPatrol President and CEO Bob Bales. "CyberPatrol is committed to developing new and enhanced products that will place children's online safety firmly in the hands of parents."

A Youth Internet Survey reveals that 1 in 5 children encounter a sexual approach or solicitation online, and according to a study by the Pew Internet& American Life Project, 89% of solicitations occur in chat rooms or through instant messaging.

"Our plan is to provide simple and non-intrusive products that will work for families. We know that technology alone will not keep children safe on the Internet at all times. Education and the ability to offer flexible products that allow users to determine the degree of protection and the degree of individual control they want is clearly what the market is demanding. CyberPatrol meets that demand," added Bales.

Websense acquired the CyberPatrol product through the acquisition of the UK-based company SurfControl, which was completed in October 2007. CyberPatrol will continue to computer support existing customers of the CyberPatrol product, said Bales, including small and medium sized businesses, libraries and educational users that use CyberPatrol to manage their users' Internet access to offensive and undesirable Web sites.

"Divesting the CyberPatrol product line is another milestone in the execution of our acquisition of SurfControl," said Doug Wride, president, Websense. "We're pleased that the CyberPatrol customer base will be backed by a company dedicated to maintaining this industry-leading consumer Web filtering product."

Several key executives from PestPatrol, which was acquired by Computer Associates in 2004, have joined the new company to help execute CyberPatrol's business plan and expand the product offerings. Along with Bob Bales, founder and CEO at PestPatrol, John Sancin will provide a key leadership role as COO. Thirteen former PestPatrol employees will provide leadership in the areas of finance, product development, product management, computer support and marketing. Acquisition was led by Bob Bales and Philadelphia investor and entrepreneur Vince Schiavone who is a board member of CyberPatrol LLC. CyberPatrol's Board of Advisors include: Dr. Peter Tippett, Benjamin Wright, Esq., Keith Lubner and Mark Amtower.

Source foxbusiness.com/markets/industries/technology/article/newly-formed-cyberpatrol-help-families-protect-online-threats_544949_12.html

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